The customer can request a refund within 7 days after receiving the product if found the situation peranya.com defined as follows:
1. The customer does not receive the product.
2. The product is defective or damaged during shipping (the customer will need to take a picture of the defective products or damaged when you receive the product).
3. The customer receives the product does not match the specifications in the agreement such as: The product is not valid, The color is not valid and The size is not valid, etc.
4. The product has a different from the description that peranya.com specified in the product details.
5. The customer may not submit a request for a refund Due to the mind of the customers themselves.
1. If the customer does not have product image defects or damage while you receiving products. peranya.com reserves the right to request a refund.
2. If it is in accordance with the policies set forth by the peranya.com: customer will receive a refund according to the number of the net payment to peranya.com and the customer will be required to return the products to the peranya.com (If the product is received successfully. Peranya.com will transfer the money to you immediately).